Delivery
What happens between your order and your door.
Ships free, tracked and insuredEvery order, no minimum.
At your door in the time belowDuties and taxes already paid outside the EU.
Not right? 30 days to return or swapWe ship the new piece free.
How long it takes
Standard shipping, from the day it leaves us.
Tracking
The moment your order ships you get an email with the tracking link. Carriers scan at hubs, not in between, so a quiet day or two is normal. Quiet for longer than the time above? Email us with your order number and we chase it.
Duties and taxes
Outside the EU, duties and taxes are already paid, so nothing is due at the door. Switzerland: no import duties on delivery. Norway: NOK 79 on orders below NOK 800.
Changes and cancellations
We move fast once an order hits the forge, so changes are not always possible. Email us straight away with your order number and we do our best.
Something not right when it lands? Returns and swaps explains the 30 days.